When you have a question for the SSA, they often suggest calling their national number or visiting their website.
But sometimes your local field office is better positioned to help. Whether you're checking on the status of your disability application, hoping to apply for benefits by phone, or trying to schedule an appointment —we recommend calling your local office first.
We've created a complete directory of every SSA office in Kentucky — plus their hours, phone numbers, and fax numbers.
If you're applying for disability benefits, have a question for the SSA, and can't get ahold of anyone — our client advocates can help. Our team advises 300+ people with SSDI and SSI daily, and there's no wait to talk with someone during our working hours.
Take our 2-minute quizto get connected.
Ashland
1405 Greenup Ave Rm 132
Ashland, KY 41101
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (866) 269-3993
Fax Number: (833) 950-3151
Bowling Green
2724 Chandler Dr
Bowling Green, KY 42104
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (877) 801-0817
Fax Number: (833) 950-3477
Campbellsville
101 Hiestand Farm Rd
Campbellsville, KY 42718
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (877) 828-1695
Fax Number: (833) 950-3491
Corbin
159 Future Dr
Corbin, KY 40701
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (877) 405-0470
Fax Number: (833) 950-3481
Danville
103 Belinda Blvd
Danville, KY 40422
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (877) 512-3850
Fax Number: (833) 950-3775
Elizabethtown
591 Westport Rd
Elizabethtown, KY 42701
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (866) 596-7123
Fax Number: (833) 950-3489
Florence
7 Youell St
Florence, KY 41042
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (866) 504-4224
Fax Number: (833) 950-3475
Frankfort
140 Flynn Ave
Frankfort, KY 40601
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (866) 964-1724
Fax Number: (833) 950-3473
Harlan
189 Village Center
Harlan, KY 40831
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (888) 590-2707
Fax Number: (833) 950-3761
Hazard
122 Reynolds Lane
Hazard, KY 41701
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (877) 405-0491
Fax Number: (833) 950-3483
Henderson
2000 N Elm St Building 3
Henderson, KY 42420
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (855) 628-1593
Fax Number: (833) 950-3135
Hopkinsville
1650 Marie Dr
Hopkinsville, KY 42240
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (877) 405-7656
Fax Number: (833) 950-3485
Jackson
850 Hwy 15 N
Jackson, KY 41339
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (866) 366-4920
Fax Number: (833) 902-2708
Lexington
2241 Buena Vista Rd Ste 110
Lexington, KY 40505
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (866) 530-7754
Fax Number: (833) 950-3153
Louisville
10503 Timberwood Cir Ste 50
Louisville, KY 40223
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (888) 280-5851
Fax Number: (833) 950-2522
Louisville
601 W Brdway Rm 101
Louisville, KY 40202
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (866) 716-9671
Fax Number: (833) 950-3149
Madisonville
4431 Hanson Rd
Madisonville, KY 42431
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (877) 626-9912
Fax Number: (833) 950-3777
Mayfield
1526 Cuba Rd
Mayfield, KY 42066
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (866) 931-8366
Fax Number: (833) 950-3461
Maysville
509 Marketplace Dr
Maysville, KY 41056
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (855) 807-8802
Fax Number: (833) 950-3147
Middlesboro
10 Tech Park Dr
Middlesboro, KY 40965
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (877) 619-2853
Fax Number: (833) 950-3773
Owensboro
4532 Lucky Strike Loop
Owensboro, KY 42303
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (866) 836-5834
Fax Number: (833) 950-3479
Paducah
125 Brett Chase
Paducah, KY 42003
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (866) 614-7905
Fax Number: (833) 950-3155
Pikeville
333 Hambley Blvd
Pikeville, KY 41501
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (888) 676-2942
Fax Number: (833) 950-3487
Prestonsburg
1897 Ky Rt 321
Prestonsburg, KY 41653
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (888) 450-4538
Fax Number: (833) 950-3457
Richmond
1060 Gibson Bay Dr
Richmond, KY 40475
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (866) 838-8945
Fax Number: (833) 950-2524
Somerset
3975 S Highway 27
Somerset, KY 42501
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (877) 714-0375
Fax Number: (833) 950-3779
How to apply for disability at a Kentucky SSA office
If you’re applying for SSI or SSDI, and don’t have a lawyer, applying in person at an SSA office is helpful. While SSA agents won’t be able to give you legal advice, they will be able to answer basic questions on the application paperwork and process.
We wrote a complete guide to applying for disability on your own here, which goes in-depth on what to expect. To sum it up, you’ll want to prepare by making an appointment, reading over the application, and taking some notes on your medical situation.
You’ll also want to bring in the following on your appointment date:
A copy of your Social Security card: Or a record of your Social Security number (SSN)
Proof of age: Birth certificate, passport, or other government-issued ID
Information about where you live: Your mortgage or lease and landlord’s name
Proof of income: Pay stubs, bank statements, insurance policies, and other information about your income and the things that you own
Proof of resources: Bank statements for all checking and savings accounts, a deed or tax appraisal for all property you own except the house you live in, etc.
Medical information: Any medical reports you have access to, and the names, addresses, and phone numbers of your doctors
Info on your work history: A recent resume, or a summary of your most recent job titles, employers, and dates worked
Find a great disability lawyer in Kentucky.
Frequently asked questions:
What time do SSA offices open in Kentucky?
Almost all SSA field offices open at 9:00AM. To avoid long waits, the SSA recommends against visiting first thing in the morning.
When’s the best time to visit an SSA office inKentucky?
While wait times may vary, offices are often busiest first thing in the morning, early in the week, and during the early part of the month. We’d recommend scheduling an appointment or avoiding these peak hours when visiting your local field office.
Do I need an appointment to go to my local SSA office?
The SSA reopened for walk-ins in 2022. They do advise that those without appointments may encounter delays and longer waits, so we’d recommend scheduling your visit in advance.
Should I apply for disability at an SSA office or online?
If you’re not applying with a lawyer, we recommend applying for benefits at your local SSA office. While the representatives there won’t be able to give you legal advice, they can explain parts of the application that may be confusing, and answer basic questions about the disability benefit process.
What SSA office do I go to?
Go to whichever office location is closest to you. If you’re having a hard time getting ahold of your closest office, and are willing to travel, setting up an appointment at another nearby office is a good bet. Regardless of which office you visit, it’s a good idea to take note of who you interacted with. At a minimum, keep a record of which office you visited, which representative you spoke with, and your date of contact.
Do SSA offices have drop boxes?
Some SSA offices do have drop boxes. When SSA offices closed, or restricted their hours, due to COVID-19, drop boxes were put in place for non-contact document delivery. Not all offices have, or still operate, drop boxes — so it’s best to call your specific office before you drop off any paperwork.
Related resources for disability applicants in
Kentucky Disability Benefits: Qualify, Apply, and Get Approved
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Jackie Jakab
Disability Lawyers in Kentucky
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