Ashley Outlet in Pensacola, FL (2024)

5

84%

4

5%

3

3%

2

3%

1

5%

(169)

(9)

(6)

(6)

(12)

Tanya Linzy

Aug 05, 2024

Jordan M. was absolutely wonderful. I went in with a purchase in mind and proceeded to spend 2 hours looking at other options just to end up purchasing the first one. Jordan was patient and thorough in explaining the features and pros or cons of each piece for our needs. After getting home we had remeasured and needed to make layout changes. He patiently listened and made the appropriate changes. Absolutely an angel for making the process and smooth and seamless as possible. 100% would come back here again. Thanks Jordan! Store was clean and organized with a great selection including a large clearance section.

Tiffany Maybin

Jul 27, 2024

This loveseat we purchased in the store April 22, 2024. To say we have been eagerly awaiting this delivery is an understatement. Today is July 27, delivery day. To our disbelief, the delivery drivers left this box at our front door, stating they were “not allowed” to come inside.We asked that they stay, to ensure this is the loveseat we ordered, Not a word in reply, they got in the truck and left, leaving us to figure out how to get it inside before the rain. There is one step into our house and a straight hallway to the great room, which both drivers saw. This was NOTHING like the delivery when we ordered our bed last year. Thanks for this horrible delivery experience Ashley.

Jennifer Ashlee Oliphant

Jul 27, 2024

Comfortable, affordable furniture!

Ben Miller

Jul 12, 2024

Your sales pro that helped me in the store was fantastic!! He listened thoroughly and helped me find exactly what I was looking for at a really great deal! Love Ashely!

Derek Long

Jul 07, 2024

The have furniture

Samuel Simons

Jun 29, 2024

Come see Sam at the store!

S. L. B.

Jun 29, 2024

Knowledgeable, friendly staff and great prices. Highly recommend shopping here

Brandon Hicks

Jun 27, 2024

Trying to call the store for assistance. The store closes at 7pm and I am calling at 6pm. Good luck trying to get any services from these guys.

Patrick Brandon

Jun 26, 2024

Shannon Bush was amazing!

Monica S. Jackson

Jun 06, 2024

We purchased a dining room online and it was literally delivered in boxes in our driveway. My teenage daughters had to bring them in. I've never experienced a furniture delivery like this before. Good thing it wasn't raining

Melinda S.

May 13, 2024

Being an outlet, i expected the prices to be outlet prices. New, and limited with what I can take w me right away. The sleepers were mostly / needed 1-2 weeks.To me a lot of it was pretty close to the flyer prices. It was ok. Good prices on rugs and lamps on one area. Just was not what i expected after driving there 1.25 hours away. Still go if you are there, but i drove there expecting outlet prices.

Arc Thames

May 06, 2024

Nice open layout and ok selection. I felt like I was being followed by a stalker the whole time with the sales person creepily watching us as we walked around. Are you expecting we’re going to run out the door with a couch? Don’t have your sales people stalk customers like that. Have them check in with them occasionally but not creepily staring at us. Very awkward and uncomfortable.

Chris Lenhardt

May 03, 2024

Very clean store with a lot of product! Staff is freindly, and knowledgable. delivery service is worth the money.

Mary Ellen Bennardi

Mar 20, 2024

Brett was helpful , patient, and gave me a great deal on my new leather reclining sofa and loveseat.

Debbie Serene

Mar 17, 2024

Bruce is awesome! helpful and patient...no high sales pitch like with other associates. Good quality furniture at great price!

Blaine Card

Mar 01, 2024

Salesman follow a little to close

Matt Page

Feb 23, 2024

Mike on the floor and the manager Arthur went above and beyond for me even after an initial mishap with the piece I wanted. 10/10 will be coming back and I recommend everyone else to do the same!

Bernd Jablonski Jr. (Ski)

Feb 14, 2024

Great selection

Faith Gardner

Feb 06, 2024

My husband and I had a great experience purchasing our two sofas with Mike L. He was knowledgeable of the protection program and helping in choosing a delivery method.

Devyn Grant

Jan 21, 2024

Shannon was AMAZING. My boyfriend and I walked in not prepared to buy anything, solely just to look at possibilities, and Shannon helped us find the PERFECT couch and bed room set for our new house. She has amazing style and works with you on what fits your room and personality. She took GREAT care of us (and helped us save a little too!). Highly, highly recommend her to anyone even remotely looking to furnish or revamp their place!

shorty L

Jan 21, 2024

Aaron is these helped find what we were looking for

Doyle Carpenter

Jan 11, 2024

I originally ordered a sofa on Ashley's website, they emailed the next day saying the window for delivery has been pushed back way to far. I cancelled that order and went to my local Ashley outlet store, Mike greeted me at the door with a smile, we was very attentive to my needs thoroughly listening to my concerns. He showed me a love seat, in my mind I had never considered a love seat because of my height at 6 ft 6 , he also showed me a few sofas, I asked to look around for a bit and he said he would check a few items for me. After speaking again, I told Mike I had found the perfect sofa, and had went with his original suggestion...I came to the conclusion if I needed to lay down, I could do so in the bed as no sofa without spending a fortune would fit my needs. Mike worked out a price within my budget and set up delivery for the next week, Mike also explained the 5 year protection program which I definitely decided to do to protect my investment. I ended up ordering 2 side tables for the love seat to match my decor and they included that in the delivery. I highly recommend Mike, he is a great salesman that listens to the concerns you have and is always happy to help. It's also a bonus to find someone who shakes your hand afterwards, he is a true gentleman.

Leticia Steward

Jan 05, 2024

I want to thank Brett for a wonderful customer service he provided me today at the store, he was polite very professional and knowledgeable, most off all very patient with me and looking to find what I would be happy with excellent service!!!!!!.thank you Brett❤️

Martic Smith

Dec 22, 2023

No pressure at all. He was very knowledgeable. We were in and out in no time.

Pristina Carpenter

Dec 11, 2023

Attentive and friendly staff! Good selection of furniture

Therésé Reneé

Dec 04, 2023

Shannon Bush was our sales rep and she was wonderful and we made a purchase for Christmas.

Kaylea Rebecca

Dec 02, 2023

My boyfriend and I have been searching for months for the perfect couch and Alex finally sealed the deal for us today!!! He was absolutely amazing! We couldn’t have asked for a better experience!! Give this guy a raise

Jill Muir

Dec 01, 2023

Mike was very helpful, very personable. Not pushy at all !! He let me take my time and let me pick what I liked. He didn't push other furniture on me. No high pressure sales. And he is about as tall as my husband so he was helpful in getting the fit right! Haha

J J

Nov 26, 2023

Zack was very helpful. It was great visiting the store and looking around.

Marva Salmi

Nov 17, 2023

Not a lot of selections huh

LeeAnn Jones

Nov 16, 2023

At the Ashley Furniture store today, I was greeted by Shannon Bush a very Professional & extremely friendly sales Lady. Shannon went above and beyond to make my Furniture selection effortless. The traction was smooth. She was a delight. I give her 5 Big stars. *****

K T

Nov 13, 2023

Our sales person is Shannon. She is very friendly and figured us out and what we liked very quickly.

Steve Maples

Oct 29, 2023

We had a great sales woman who helped my mom and myself get almost an entire apartment full of furniture. Shannon Bush was extremely friendly, courteous, and knowledgeable about their inventory. My mother is very short and it took her trying almost 20 chairs before we found one that fit her legs. Ms. Bush was right there upbeat and friendly willing to help in her decisions. I'm planning to go back and get patio furniture for my own household. I be contacting Ms. Bush for her help.

Nastassia Crenshaw

Oct 29, 2023

We went tonight just looking and then we meet Ms. Shannon!! Yall she was amazing, she gave me help with layout, colors and lighting. She wasn't pushy nor did she stand over us. Shannon made the whole experience wonderful. Thank you Ms. Shannon 😀

dinahmetrie anglin

Oct 29, 2023

Come see Shannon she is the best!! She was able to help me with my future needs and decor. Awesome!!!!!

Amy Menier

Oct 29, 2023

Aaron was so helpful during our purchase process! So knowledgeable making the time smooth and easy.

Amy Menier

Oct 29, 2023

Aaron was so helpful! We will for sure be back

Jennifer Boswell

Oct 28, 2023

Aaron was awesome!! Super helpful!

Felecia McIntosh

Oct 28, 2023

Excellent Service from Aaron Adshead.

eric steele

Oct 15, 2023

Bruce was fantastic and Aaron made sure we received the best possible customer. They were able to answer everything we threw at them. Great job, you made lifetime customers out of us.

jordan mccormick

Oct 15, 2023

shannon was the best!! helped me find my dream couch! and aaron was great in helping us finish up my purchase!

Vivy Ann

Sep 28, 2023

The same things in the store is available on Amazon for a fraction of these prices.

allison dohnal

Sep 27, 2023

Shannon was my salesperson. She was friendly, very knowledgeable and helped me tremendously!

Patti Touchstone

Sep 24, 2023

Aaron was very helpful and professional. He had a great amount of knowledge that helped in our decision making process.

A'sha James

Sep 12, 2023

I highly recommend Shannon she was amazing & has great customer service.

Trif

Sep 07, 2023

Recently bought a couch from Ashley Furniture on Airport Blvd. Nikki helped me find the best couch for me at a great price after searching numerous stores with no luck. She was very helpful and professional! Was delivered to my house in great shape and is the most comfy couch I have owned!

Allen Salter

Sep 05, 2023

Shannon was very helpful while the wife and I searched for a new couch. We ended up with a new couch and purple mattress. Had we been approached by any other person I doubt we would have purchased anything.

Sergio Munoz

Sep 04, 2023

Best service we've received from a furniture store. Very friendly and on top of that very honest. Thank you Bruce

Matthew Bray

Sep 02, 2023

Had a great experience working with Matt, he was very helpful and down to earth. Great sales associate!

Amy Owens

Aug 27, 2023

Nikki was great to work with! Very helpful & patient! Great experience!

Jessica Gay

Aug 26, 2023

Frederick helped us today. Great guy! Knew when to give us space, knew when to be close by for questions, knew pricing, had bundles put together based on what we wanted. Had excellent recommendations, went over everything with us, gave an awesome experience and I would recommend him any day! Great job Ashley furniture, Frederick is an absolute asset to your team. I didn't want to buy anything at all today but ended up buying a sofa and loveseat. Thank you for another great purchase!

Ricardo Silva

Aug 22, 2023

Shannon at the Outlet was amazing. Super helpful and somehow knew exactly what I was looking for. Thanks for the help

Brent Helms

Aug 20, 2023

Zach helped our family pick out the perfect sectional and TV stand. He was attentive and didn’t pressure us at all. He answered all of our questions, made fantastic suggestions, and didn’t mind us changing our minds constantly. He really made our experience enjoyable. Zach is a consummate professional and a superb representative and face of Ashley Furniture. We will request him again in the future we make additional purchases.

Mary Bush

Aug 18, 2023

We had an amazing experience with Shannon. She was very helpful and fun to shop with.

Vickie Srnka

Aug 17, 2023

Shannon Bush in Pensacola, FL was great. She was very friendly and very knowledgeable. She assisted us in finding the perfect sofa for our needs. We felt very good about our purchase. Shannon made the process very easy. Thank you Shannon.Vickie & Quentin Srnka

Renee Chips

Aug 16, 2023

The Ashley’s outlet on airport has a nice set up. Our sales lady Ms. Shannon answered all our questions & the whole team was great making sure we got everything we needed.

Rick Burdick

Aug 15, 2023

Lots of choices of Ashley Furniture at discount store.

Cameron Comer

Aug 07, 2023

Shannon Bush was super helpful and very informative!

Emily werkeiser

Aug 07, 2023

Shannon was ABSOLUTELY AMAZING. My boyfriend and I came to Ashley from Rooms to Go, which was underwhelming, and were blown away with Shannon’s customer service. She was extremely personable and her knowledge of furniture to help us find the right fit for our space, personalities, and comfort was so beyond helpful. The furniture choices were also a lot more modern than we had seen elsewhere. We 100% will be going to back to work with Shannon and I recommend going to visit her if you are looking for any kind of new furniture for your home.

Erin Adams

Aug 05, 2023

Shannon was an AMAZING sales clerk! Zero pressure to buy, interacted with my children so my husband and I could discuss our purchase. If you visit Ashley in Pensacola, be sure to see Ms. Shannon! I can’t wait to shop with her again!

logan spaine

Aug 02, 2023

Great service, had lots of help finding the right couch with Alex.

Susan Fucci

Jul 29, 2023

I had the best experience in this furniture store. Shannon Bush was my sales person and she was super wonderful. She was very knowledgeable and treated me like I was buying the most expensive furniture in the store and I assure you I was not. She should win an award for being such a GREAT SALES PERSON.

Allison Oakes

Jul 29, 2023

Fantastic experience with a helpful staff! I was able to gather everything that I needed for my new home. Highly recommend

Steve Bean

Jul 28, 2023

Nikki was great, very patient, very polite. She should be the standard on customer experience. She was able to answer all questions and was very knowledgeable.

Lenora Moses

Jul 25, 2023

Aliza was very knowledgeable and an absolute pleasure to work with! Highly recommend her !

taylorr michellee

Jul 24, 2023

Amazing store and employees! The staff is so friendly and informative! I had the pleasure of having Aliza as my salesperson and instantly fell in love! She made the entire experience so easy! Customer service is TOP TIER! Ashley outlet really outdid themselves when they hired her! I cannot recommend Aliza Wilson enough when coming here! Always ask for Aliza at Ashley Outlet when you decide to buy new furniture!!

Arlean Moses

Jul 24, 2023

I was looking for a patio tent and furniture the young lady that helped me was nice and helpful she explained all of my options. Aliza was a wonderful customer service person I will be making a purchase in the near future.

Janee Moses

Jul 24, 2023

Aliza Wilson was a big help 10/10

Kevin Forte

Jul 07, 2023

Jasmine assisted me both times I had to arrive for a new box spring on a king sized bed. She heard my concerns and even provided a discount due to my tenure as an Ashley customer. I had to replace a piece from the box spring set and again Jasmine assisted by trading out the piece for a new one. I truly appreciate her customer service.

Isaac Manzanares

Jul 06, 2023

Had a wonderful time and Shannon was extremely helpful during the entire process.

Debbie Naylor

Jul 03, 2023

My husband and I were looking for a sectional sofa and decided to go to Ashley Outlet first.We were greeted by a very friendly and outgoing young lady named Aliza. She showed all the sectionals they had (which were alot). Once we decided on one she gave us all the information about the duribility and care of the sofa.We are very impressed with this store and Aliza and will be returning for additional items.

Latin Diva

Jun 25, 2023

My husband and I came in 6/25/23, around 2 pm. The gentlemen in the front, greeter, salesman, whoever he was greeted us, asked if I needed help while my husband used the restroom. I told him we were looking around as we were, for specific items but did not require anyone’s assistance at the moment. He said he understood briefly and in a soft tone said his name, I cannot remember because of a horrible first impression. He had long, bleach, blonde hair, with dark glasses, thin, white male. As my husband used the bathroom, I started to walk the floor. Out of my peripheral.I saw he was following me. At first it did not bother me as there were other customers on the floor and he could have been lingering in case someone needed help. That was not the case, every turn I made, he was a couple of steps behind me, then my husband came and joined me and he continued to follow us just a few steps behind. I told my husband this is ridiculous, I told him why and he agreed, he saw an was experiencing the same discomfort. I’m not sure his reasoning as who can steal from a furniture store, or is it a cut throat commissioning reason but it was so uncalled for. My husband is black and I am Hispanic, we are both retired from the Air Force with combined service of 42 years. Perhaps he was judging the book by its color or appearance. We had on jeans, black tops and Jordan’s, but what does that mean to him? We had just finished a great church service and we’re buying furniture pieces that we needed. We left this store upset, let the other sales people know why and went to the actual Ashley store on 9th Ave. where Mr Jim took great care of us, we gave him the $3,500 sale, this store could have received if we were not treated poorly!

Sandra Hall

Jun 22, 2023

Great staff and manager

Jehle Dean

Jun 22, 2023

Shannon is amazing 🥰 very helpful, entertaining, and worked a good deal for us

Christopher Mills

Jun 18, 2023

Great selection of furniture

Delia Stone

Jun 16, 2023

Don't be fooled by the name. This is not an outlet store, it's a showroom only. Nothing available on site. Everything must be ordered and they can't give you a delivery date. They have nice furniture and good prices, however, if you don't mind the wait. I did not like the '1 to 3 weeks and we can't give you an actual delivery date' though. How are you even supposed to plan to receive your furniture with that? Every other showroom we visited could book the delivery date at the moment of purchase. This is the only problem I had with them. I don't want to throw you thousands of dollars when you can't tell me when I will receive the product I paid for. It also makes me think it could end up being more than 3 weeks - and I have heard from others that they do run past the 3 week mark sometimes. Too wishy washy for me. This is the only reason they lost the sale with me. They had nice inventory and I would have bought a full livingroom set - there were plenty of great sets to choose from.

Jeffrey Rossman

Jun 12, 2023

Nice store..

Vex

Jun 10, 2023

Been at this outlet 3 times now, always had Aaron help me. He's made everything easy and simple and helps find exactly what I'm looking for with the best deals.

Truth

Jun 10, 2023

Jasmin was amazing. I knew right when i walked in i wanted to work w/ her. I'm glad she made that happen. Thanks for all of the help!

Li Le

May 30, 2023

Good selection for an outlet. Helpful and friendly employees.

Heather Lundy

May 29, 2023

Listen to what we wanted, gave us plenty of options, he was patient and kind.

Nathan Burleson

May 27, 2023

Everything we needed and more we will be back

Ashaman Narishma

May 27, 2023

Excellent customer service by Nikki, we had a problem upon delivery and she went above and beyond to take care of us!

S Slate

May 26, 2023

This is not about the product but the salesperson. Nikki was wonderful. Will review chair after we receive it.

susan carr

May 24, 2023

Aaron was amazing in Panama City their prices were just too high for us.

Sew Awesome

May 22, 2023

Great prices and excellent customer service! Go see Nikki and you’ll be in great hands! Oh, and their community partner program gives discounts for military, first responders, and TEACHERS!!!

Alex Dailey

May 22, 2023

The sales team was very welcoming, they helped me find exactly what I was looking for and I couldn’t be happier with my experience!

River Taylor

Apr 29, 2023

Shannon was so helpful today!! We could not had done it without her!

Jasmine Williams

Apr 15, 2023

Shannon was so helpful. Gave very good advice regarding furniture that was better for those with pets. She was funny and really made my day. Ask for Shannon if you visit!!

Cynthia

Apr 15, 2023

Great store with great prices and excellent customer service!

Donald Merritt

Apr 14, 2023

All the beds were nice. I was just wondering like if I say I'm only going spend so much on a bed, why you gonna try to keep showing me more expensive beds for? I knew I was out of my league when I saw this regular little table with a lamp on it but the price tag made it seem like it was a table "Prince" used to put stuff on in his hallway.

Chris Henderson

Apr 12, 2023

Was a pleasure working with Shannon. Very insightful and pays good attention to detail to help you find what you’re looking for.

elijah ford

Mar 20, 2023

Nice counches

Leslie Castille

Feb 27, 2023

Shannon was so helpful and sweet! She made my experience exceptional.

The House Of Z

Feb 18, 2023

The furniture was not installed correctly. After almost 3 weeks waiting for my electric fireplace. The one delivered was too big.

Emmanuel Millan

Feb 17, 2023

After experiencing a negative experience from another store, I came to Ashley OUTLET on Airport Blvd. Shannon was my sale person and Arthur was the manager and they did the most amazing job. And I can’t wait till I sleep on my new Purple Mattress! Thank you, thank you!

Shannon Drake

Feb 09, 2023

I didn't know they had brand new mattresses at the OUTLET Store on Airport blvd. It's over by barnes and Nobles. Just making sure yawl don't go to the one on 9th and Creighton. Cuz we are bargain shoppers!Anyway, we went there to get a bedroom set but since they had matrresses, we were able to get our entire bedroom set, and our Tempurpedic (I have awful back issues and doctor recommended this mattress). FINALLY GOT MY HUSBAND TO BUY ME THE ADJUSTABLE BASE❤💜🩵💙It saved us a lot of time and hunting.Best thing is, they said if I don't use the extended warranty (which we have learned to buy the hard way) in 5 years, we get that money back in store credit for the amount the warranty cost us! Haha we know we will use that one way or another. Win win for us!!!!Thank you Ms. SAMMY you did a great job. We will be back.

zach meehan

Feb 09, 2023

Staff was super helpful!

Logan Lagroue

Feb 07, 2023

By far one of the best Ashley’s store. I recently bought a new house and went to multiple furniture stores to find the best deals and the best pieces. I had the pleasure to talk to Jasmine and she help me figure out what I like and what works best for my home and my lifestyle…not to mention, she made sure that my new set was at a fair price AND a quick turnaround so that I could get my set quicker!

Dalton Musselwhite

Feb 05, 2023

Jasmine was really awesome. She came over and assisted us throughout the entire process. Purchase made easy!! 🙏🏻

michael diehl

Feb 05, 2023

Aaron was amazing. He helped us find the most perfect end table.

Greg Mardis

Feb 05, 2023

The salesperson Jennifer helped me furnish my new apartment with quality furniture at an affordable price. She was so interested in my needs. I would recommend Ashley Outlet for great service and quality furniture at affordable price.

Chasity Daniel

Feb 04, 2023

Jasmine was so helpful and patient with my I decisiveness. She made my shopping experience so pleasurable and choosing the right furniture for me and my family. Will definitely shop again soon!!

C Cot

Feb 04, 2023

I am fairly new to the area and needed several items for home. Jasmine hooked me up with everything I needed, was super Knowledgeable on mattresses, and extremely helpful in the entire purchasing process. The prices and quality are great and I will definitely come back if I need anything else. Thank you!

Meilanie N

Jan 28, 2023

Jenifer was so friendly and patient with us. I had a pleasant smooth experience. Highly recommend this store. Thank you!

Daniel Butler

Jan 28, 2023

Zack was super helpful!

Amber Siegel

Jan 20, 2023

Ordered a couch three weeks ago all the pieces didn't come with the couch when it was delivered so it can't be completely put together. Called about when the legs and backs are going to come in they said they have no idea it could be weeks before the rest of the couch comes in. It is now 7 weeks still no parts for couch.

Jim Wright

Jan 16, 2023

Nice solid furniture in a no pressure store.

Sherrie Lundy

Jan 12, 2023

Prices were like regular retail and the sales people felt their importance

Michelle Dodson

Jan 09, 2023

Jennifer was so friendly and easy to work with!! She also saved us money!! I will definitely work with Jennifer again!

rosemary mcnabb

Jan 08, 2023

Ashley has exceptional sales staff, we have always had a good experience. Keep up the good work

Robert Shaw

Dec 23, 2022

Colleen was Great! Super professional, kind, and got us a great deal!

Lynn Athens-Wilson-Shaw

Dec 23, 2022

Love this store and our sales lady Colleen is the best! She was very knowledgeable, thorough, and super sweet! I recommend this store and ask for Colleen for the BEST customer service and experience! :)

Tom Dionne

Dec 17, 2022

Very pleasant and knowledgeable sales person.

Calandra Atkins

Dec 17, 2022

Frederick was very helpful kind person and he was the bomb

Danica Caldwell

Dec 17, 2022

We had the best experience! We came in looking for a sleeper chase sofa on a whim. We were greeted and helped by Aaron. He was super personable, nice, and helpful! We found one that we loved and scheduled to have it delivered. On delivery day, the delivery team came right on time and we’re so polite. Sadly, the couch wouldn’t fit past the door frame. The delivery team tried their best, but we decided to go reselect another couch. When we called, Aaron had heard about our problem. He quickly came to the rescue with another option that he thought would be perfect for us and fit through the door frame. When we showed up to look at it, we were pleasantly surprised at how perfect the new option was for us! We highly recommend this location, Aaron, and the delivery team!

Sarah Eakes

Dec 17, 2022

Every time I come in everyone is always super helpful and knowledgeable! Great furniture and great prices, will always come back!

Pamba Thompson

Dec 17, 2022

Max sold us a lift chair today and we were so pleased with him serving us.

Connie Rigdon

Dec 17, 2022

Great service from Colleen!!

Ed Jennings

Nov 15, 2022

Good customer service. Too little selections

L F

Oct 30, 2022

My wife and I came into the outlet store and were greeted by Mike. He assisted us in getting a bedroom suite and was very great at assisting us. The assistant manager Jasmine was also a pleasure to work with. Definitely coming back for more furniture needs. Thanks again!

Phillip Spivey

Oct 16, 2022

Read ALL the paperwork before you sign. We purchased a double recliner that was on clearance. Got it home and there was a problem with it. Wanted to return it but was told clearance items were not returnable. I asked questions about warranty twice and was told it has a 5 year warranty but no mention ever about the no return policy. I now wonder about that. Complained to the headquarters and got a phone from a lady telling me to ask lots of questions when I purchase again. I will but it won’t be from an Ashley Store.

bob Prince

Oct 12, 2022

Jasmine was so amazing & professional. I would definitely be back to order more furniture from her.

Andrea Howard

Oct 10, 2022

Aaron was amazing very informative and friendly!!! Come see him you won’t be disappointed.

Cassie Cabrera

Oct 10, 2022

Aaron helped me find a table that was the perfect size for my house. I hate the way it looked online and the chairs in the pic, but it’s perfect in person and with other chairs!

Adina Nadell

Oct 09, 2022

Aaron was absolutely amazing. I can’t wait to buy my whole bedroom set from Ashley home store.

Chidi Shellstrop

Oct 09, 2022

Aaron helped me pick the best adjustable base and pillows, thank you!

Julie Robarge

Oct 08, 2022

Colleen was great! She really made us enjoy our shopping experience! Great customer service!

Kendall Brooke

Oct 08, 2022

Shopped here today with my parents! Great customer service, go see Colleen!!!

Jamie Svenson

Oct 08, 2022

Just visit the new Ashley outlet, everyone was super nice. Assistant manager Jasmine was super helpful also. Very friendly environment! I will definitely go back.

Tiffany Marsh

Oct 08, 2022

It’s a great store and the furniture is pretty affordable! The staff is knowledgeable, friendly and will do everything they can to help your vision come to life! Jasmine is an A+ Consultant! Give her a call!

Amanda Boswell

Oct 08, 2022

Very friendly staff! Highly recommend this place if anyone is looking to purchase furniture. The assistant manager Jasmine assisted me while I looked around. Very sweet young lady! Ask for her next time your there, you won’t regret it!

William Faucett

Oct 08, 2022

I love this store! Recently I dropped by to see what furniture they had in store for my new home. With the huge help from Jasmine and Colleen, I picked up a new mattress and dining set. They listened to my needs, looked at the space I had to work with, and they got me sorted. Highly recommend this store.

Stephen Schaffer

Oct 08, 2022

Excellent customer service and affordable prices

austin spallino

Oct 07, 2022

Colleen was very helpful and designed a whole house for us! Ask for her she will make your home beautiful

Angelica Vasquez

Oct 06, 2022

Lonnie was absolutely incredible!!! We have bought, not just based on price ans quality but service as well!

Rudy Montoya

Sep 30, 2022

Great experience, Colleen was very helpful!

Amanda Montoya

Sep 30, 2022

Colleen is Amazing and we will be buying our furniture from her . We will be back for a bedroom set next ❤️

Amber Bowman

Sep 18, 2022

Make sure that you ask them if the items come put together or not when you order from this store! Home delivery = you put it together, even though the receipt says they handle that!

Ashton Price

Sep 17, 2022

Sales associate Anna made our experience absolutely amazing. It was our first time shopping for anything as a married couple and she was so helpful guiding us. Will definitely be back!

Teri Thomas

Sep 14, 2022

I am relocating into Pensacola, FL and needed some new items to complete the move. My sales associate, Colleen Spallano was excellent and have me new ideas to assist in my relocation efforts. Thank you, Colleen!

Caleb Terry

Sep 13, 2022

Aaron was very helpful and helped the process along smoothly.

Tina Meadows

Sep 10, 2022

We love shopping at Ashley Outlet!! We have purchased multiple items at this store. Max and Arthur always go above and beyond to assist us. They are always very friendly and helpful.

Lexie Basford

Sep 06, 2022

Aaron was very helpful and knowledgeable!

Aaron Major

Sep 05, 2022

Aaron did a great job in helping us get a new bedroom set. Was able to answer all questions we had!

AD

Aug 30, 2022

Aaron was so great with walking me through the store and showing me items that I desired to have for my new home. Great customer service which has been hard to find over the past several months! Thank you! Will definitely be back again!

Davida Jones

Aug 30, 2022

If you love to shop come see Aaron! He is very hospitable and has such a pleasant attitude! Shop with Aaron!

April Van Housen

Aug 29, 2022

Aaron was amazing! Super helpful and patient.

Debbie Rhodes

Aug 29, 2022

Colleen thank you for the great service! We appreciate your friendliness and professionalism!

Turtle GamerXD

Aug 24, 2022

Once again…totally fantastic visit. Got purple sheets just in time for Christmas. Thank you Max for all of your help!

Nazeeh Yahya

Aug 24, 2022

We purchased over $6K worth of Living Room and Bedroom furniture. We were advised by Michelle to purchase 5 year extended cleaning warranty. One year after purchase we had a couple of spots on couch. Ashly’s was contacted and they said that they are not responsible to clean any spots and to contact third party, who obviously declined to perform the cleaning after asking for photos, descriptions and crazy stuff. As far as I know buying that warranty was a big waste and Ashly’s is very irresponsibly because they hide behind some sham cleaning warranty. I will spend one red cent in this store.

Roberta “Berta” Patalan

Aug 23, 2022

Fantastic experience! Found exactly what we were looking for & Aaron was a great help with the entire process! Thank you! We will be back!

Will Bennett

Aug 21, 2022

Aaron was great. Loved the attention to detail and customer service!

Ryaan Cadena

Aug 21, 2022

Aaron was super helpful in helping us find a bed frame that was super affordable and still amazingly beautiful! I’ll definitely be coming here in the future for more furniture!

Ulgen Michelle

Aug 14, 2022

Shannon Bush was awesome. Super helpful, knows the merchandise well. She made my purchase very easy. Kudos!!!

Troy Gregory

Aug 13, 2022

Very disappointed. This outlet was smaller than most stores. There definitely weren't outlet prices. However the sales person was very nice.

Annabelle Kennedy

Jul 30, 2022

Great prices. Amber helped us and was a joy to work with. I found it very odd though that I couldn't pay amber because I was paying in cash and apparently only managers could handle cash? The manager gave a weird vibe, but amber was great.

Sarah

Jul 30, 2022

Ashley Outlet is great! The furniture is nice and affordable, and they will work with you on financing. If you're looking for a great experience ask for Doug Dickson. He's patient, friendly, and will help you find the best products to fit your needs and budget.

Robert Edwards (Robbie)

Jul 30, 2022

Great place! Doug Dickson was extremely helpful and patient. He let us look around, ask ton of questions, and even checked online for a few things for us. I highly recommend Doug for your furniture needs!

Elizabeth Edwards

Jul 30, 2022

We’re slowly working on furnishing our new home and love this Ashley Outlet. Doug is the best!! He’s always super helpful, is never pushy, and has so much insight to share. Anytime I need advice, I know exactly where to go. Plus his sense of humor is just infectious! We always have a good time.

Maria Dickson

Jul 30, 2022

Beautiful store. Friendly staff. Doug Dickson is extremely helpful and goes above and beyond in customer service. He's very kind and patient with children. I highly recommend requesting him!

Natalie McDonald

Jul 27, 2022

Our experience at Ashley’s Outlet was phenomenal—Doug was absolutely wonderful and helped us find exactly what we wanted!

Max Vess

Jul 22, 2022

Wonderful staff and great pricing. Store was clean and the team does a great job meeting the customer’s needs. Ordered furniture comes in faster than expected. I highly recommend shopping here.

John Gray

Jul 15, 2022

Very good variety of furniture. Staff was very helpful. I just moved into a new apartment, and they helped me make my house a home. Very friendly and informative.

Wendy Edmonds

Jul 15, 2022

Great selection of furniture, and friendly staff

Mitchell Sullivan

Jul 09, 2022

Great sales team, fantastic customer service.

Doug Dickson

Jul 07, 2022

I love this place! Great selection of patio furniture and mattresses.

Lonnie Williams

Jul 07, 2022

Nice selection for an affordable price

Aaron Adshead

Jul 05, 2022

Fantastic variety of furniture and decor. Affordable furniture with a reasonable time for deliveries!! Many items available for take home.

Joey Bethancourt

Jul 05, 2022

Must checkout the huge section is must go inventory!!

Jon Nobles

Jul 05, 2022

New concept store for Ashley. Package pricing along with many items in stock for take today options. Friendly staff and fun environment.

Jonathan Hernandez

Jun 03, 2022

Misleading displays and pricing. Pricing shows 2 count for bar stools but when you go to purchase they say it means 2 in a box and price is for 1. Displays also say “grab and go”, however you can’t take anything unless they have it in the back.

David Matthews

May 26, 2022

Great stuff