8772600087 (2024)

FAQs

Is 1 877 242 7372 legit? ›

If you have any questions regarding the Digital Platforms or Services, please call (877) CHASEPC (877-242-7372). This Agreement contains the terms and conditions that govern your enrollment in and use of the Digital Platforms and Services.

If you're ever in doubt about the legitimacy of a message that claims to be from Chase, log in to your Chase account online or through the app. If there's an issue with your account, you'll see an alert there.

If your card is lost or stolen, or you think someone used your account without permission, tell us immediately by calling 1-866-564-2262 for debit card customers, 1-800-955-9060 for credit card customers, and 1–888–269–8690 for business credit card customers.

The caller ID can say the call or text is from Chase even though it's not. Even if your caller ID says a call or text is from Chase, it could be a scam. When in doubt hang up and call us directly. Never click on suspicious links in a text or email or grant anyone remote access to your phone or computer.

Yes, Chase Bank may sue for credit card debt if a minimum payment has not been made on the account in several months. Generally, after 180 days, a creditor will mark the account as default. Then it may pursue the debt through litigation or sell the account to a debt buyer.

Within seconds of sending a text message to C-H-A-S-E (24273), customers receive the account information on their cell phone via secure technology. Additional credit card information including outstanding balances and available credit.

Before you reach out, independently verify the contact information via your bank's website yourself. Be on the lookout for red flags such as strange formatting, typos, incorrect grammar or spelling and other unprofessional mistakes.

It's not uncommon for your bank to try and contact you. But sometimes those emails and phone calls are just scammers using the trust you have in your bank to con you out of your money.

In October 2014, JP Morgan Chase experienced a data breach that affected millions of users. The incident involved unauthorized access to the bank's servers, compromising user contact information.

Credit Card: If your card has been lost, stolen or damaged, call us immediately at 1-800-432-3117. Go to chase.com/customerservice for call center hours. Personal Banking: If your card has been lost, stolen or damaged, call us immediately at 1-800-935-9935. Go to chase.com/customerservice for call center hours.

Will Chase Bank text you about suspicious activity? ›

Chase may contact you through an interactive text message if we have reason to believe someone may be attempting to gain access to your banking or credit card account(s). Up to ten (10) messages may be sent per incident.

Account Alerts are notifications about your account sent as an email, text message, or push notification. Alerts can remind you when your payment is due, notify you when your balance reaches a set amount, and much more. You can choose the alerts that are right for you, click Account Alerts to get started.

My wife applied for Chase card and got a letter to confirm that she really applied. Internet shows that it is a correct number. She will give them their letter referral number to show that we received their letter.

To get started call 1-877-CHASEPC (1-877-242-7372). For Spanish please press 9. If you don't have your debit card, enter your account number or Chase By Phone User ID and then the password you selected. At Chase, we're continually looking for ways to improve your user experience.

(800) 935-9935

JPMorgan Chase & Co / Customer service

How does Chase monitor my account for fraud? We help safeguard your credit card purchases using sophisticated fraud monitoring. We monitor for fraud 24/7 and can text, email or call you if there are unusual purchases on your credit card.

(800) 432-1000

Bank of America / Customer service